Privacy Policy

Effective Date: January 1, 2023

At TNETS Global, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our international customs and trade management services. By using our services, you consent to the practices described in this policy.

  1. Information We Collect We may collect the following types of personal information:
  • Contact information (name, address, email address, phone number)
  • Identification details (passport number, national identification number)
  • Company information (name, address, registration number)
  • Financial information (credit card details, bank account numbers)
  • Transaction information (services used, shipment details)
  • Communication records (emails, chat logs)
  • Any other information you voluntarily provide to us
  1. How We Use Your Information We use your personal information for the following purposes:
  • To provide and improve our customs and trade management services
  • To process and fulfill your transactions
  • To communicate with you regarding our services, updates, and support
  • To personalize your experience with our services
  • To comply with legal obligations, such as customs regulations and financial reporting
  • To detect and prevent fraudulent activities
  • To analyze and improve our operations and services
  1. How We Share Your Information We may share your personal information with third parties in the following circumstances:
  • With our affiliated companies and subsidiaries for the purposes stated in this Privacy Policy
  • With service providers and business partners who assist us in delivering our services
  • With government agencies, customs authorities, and other regulatory bodies as required by law
  • With law enforcement agencies to comply with legal obligations and respond to lawful requests
  • In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring party
  • With your consent or at your direction
  1. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security technologies and procedures to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  2. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your data when it is no longer needed.
  3. Your Rights and Choices You have certain rights regarding your personal information, including the right to access, correct, update, and delete your data. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy. You also have the right to opt-out of certain communications or withdraw your consent for specific processing activities.
  4. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your experience, gather information about how you interact with our website and services, and analyze usage patterns. You can manage your cookie preferences through your browser settings.
  5. Third-Party Websites and Services Our website and services may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.
  6. International Data Transfers Your personal information may be transferred to and stored in countries outside of your own for the purposes described in this Privacy Policy. We will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
  7. Updates to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated version on our website and indicate the effective date of the revision. Please review this Privacy Policy periodically for any changes.
  8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

TNETS Global Address: TNETS Global, Lor 23 Geylang, #05-03 Prosper House, 101, Singapore 388399

By using our services or providing your personal information to us, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.