Customs Control Tower helps you avoid penalties and possible suspensions arising from overlooked customs notices.

The system works in the background to identify and highlight which notices need prompt attention and which need URGENT attention.

A simple but secure login means you can manage your customs notices any time day or night and from any location.

Customs Control Tower by TNETS Global works an extra pair of eyes, ears and hands!

Automate the submission, monitoring and archiving of voluntary disclosures under Singapore Customs Voluntary Disclosure Program (VDP).

Don’t miss requests for further information following your initial submission using the dedicated VDP functions of the Customs Control Tower

Receive closure notices for all submissions into the VDP and have them archived for instant retrieval when requested by clients or government bodies

Customs Control Tower by TNETS Global now incorporates Singapore Customs Permit Clearance Enquiry Service (PCES) meaning you can now view live updates of Cargo Clearance Permits (CCP).

Simply enter the permit number and a Unique Entity Number (UEN) of the trader or any party involved in the shipment to perform the query and Customs Control Tower displays the updated status of the CCP.

Customs Control Tower by TNETS Global helps elminate unauthorised usage of company UENs.

Using the advance visibility features provided by Customs Control Tower you can see in an instant when and where the UEN of a legal entity under your care has been used and then take immediate steps to obtain a correction.

This is particularly valuable for FCA shipments where you don’t necessarily control who is making export declarations using your UEN.

Customs Control Tower makes viewing, alerting and complying with permit conditions a breeze.

This tricky area of the compliance workload often gets de-prioritised at busy times leading to fines, delays and may lead to confiscation of cargo.

With the Conditional Permit module of Customs Control Tower there is now no reason to miss a critical compliance step.

Whether it’s presentation of cargo, turnover of documents, or booking inspections of food imports, you can now avoid conditional permit compliance failures.

Over-deduction of GST and / or Duties is something of an inevitability in a busy customs operation and the refund process needs to be monitored and followed up on carefully.

With the Customs Refund Request module of Customs Control Tower you can now focus on your day to day work knowing that refunds are being monitored in the background.

Requests for additional information or requests for confirmation can come in from Singapore Customs at any point in the 24 hour cycle but Customs Control Tower is monitoring around the clock and provides an easy to follow interface.

Compliance Assurance: Stay compliant with customs regulations and avoid penalties or delays. Receive timely updates and alerts regarding regulatory changes and ensure adherence to requirements.

Enhanced Visibility: Gain real-time insights into the status and location of your shipments. Track progress, identify potential issues, and make informed decisions to optimize your supply chain.

Risk Mitigation: Identify and mitigate potential risks associated with customs operations. Proactively address compliance issues, anomalies, or discrepancies to minimize disruptions.

Seamless Collaboration: Foster collaboration and communication among all stakeholders involved in customs processes. Enhance transparency, streamline workflows, and facilitate efficient coordination.